What is a “Vendor Member?”
Vendor members are vendors or suppliers who are offering discount programs to the Employees of our Employer members.
How do I access the discounts being offered?
The ESMSNV representative of your Employer will have a unique Member Key Code that you must use to register at www.ESMSNV.org to access the discounts. You will register from your personal (home) email (unless your Employer allows you to register using your company email) using this Member Key Code; and you must be prepared to establish a Password. Once registered, you will be able to access the discounts from any device. (NOTE: If a work email is used, certain social websites accessed while at work may be blocked by your Employer, or you may not receive the periodic emails or newsletter from our site. If this becomes an issue, discuss it with your Human Resources Representative.) Your immediate family members are also eligible to register using this Member Key Code.
Your Employer will be responsible for communicating the registration process and Member Key Code to all of their Employees.
Does my access to the deals and discounts ever expire?
Your access will expire if your Employer is no longer a member of ESMSNV or you no longer work for that member company, whichever occurs first. Also note that the Vendor reserves the right to change or discontinue a deal or discount program at any time.
What if I want to search the website to see what is available but cannot use the Internet while I’m at work?
You will have access to the ESMSNV website 24/7 from any device. We just ask that you not share the log-on information with non-members or anyone outside your immediate family members.
Can my spouse or children take advantage of a discount offer?
Yes, your immediate family members are eligible for all deals and discounts in accordance with the specifications as outlined by the Vendor. Immediate family members are the Employee’s spouse or significant other and children. Users are required to register using the Member Key Code assigned to your Employer.
What if you don’t have a vendor with the product or service I’m looking for?
Submit a request to contact@ESMSNV.org and we will try to get the company or business you are interested in to join, or we’ll try to add a member who is offering a similar product or service. You may also ask the vendor to consider joining and refer them to www.ESMSNV.org. There they will find information about our organization and can apply for membership on-line. On the Events page, they can find out how to attend their first meeting for free.
What if I see the same vendor advertising a product or service for a lower price than what I can get through ESMSNV?
Report the details to contact@ESMSNV.org. We will need to know where you saw the offer, who is eligible to receive the offer, the product or service details and cost. This is important feedback because we want you to be confident that the price of the product and services you get through ESMSNV is better than what is available to the general public, if at all possible. However, we do not guarantee that ESMSNV members receive the lowest discount.
What if I have a dispute with a product or service I received through an ESMSNV Vendor?
All ESMSNV deals and discounts are accessed and/or purchased at your own risk.
ESMSNV does not guarantee nor is it responsible for any employee services, discount programs, and/or recreational activity offered by the Vendors or their associates. Employer Member companies and their Employees and family members assume all risks when accessing these programs. All issues must be addressed directly with the Vendor.
What if I have a question that is not covered in the FAQ’s?
Please email contact@ESMSNV.org with your questions. A representative will respond within 72 business hours.