Date(s) - 10/16/2019
6:00 pm - 8:00 pm
McMullan's Irish Pub (702-247-7000)
SPEAKER: Rob Hawthorne is a highly experienced leader of multi-geographic customer service and technical support banking operations with over 38 years of service across the Barclays Group having delivered extraordinary service results and multiple external award-winning Contact Centre Awards. Corporate Banking Client Servicing Centres have an industry acknowledged reputation for exceptional levels of Employee Engagement, low attrition and low absenteeism enabling them to deliver high standards of Service to customers while meeting significant company internal challenges.
TOPIC: Success through Employee Engagement
LOCATION / DIRECTIONS: McMullan’s Irish Pub, 4650 W. Tropicana (702-247-7000)(NW corner of W. Tropicana and Cameron St., west of The Orleans)
What you need to know: Participation is strictly voluntary at all meetings and events. Participants will be required to sign in acknowledging ESM’s Accident Waiver and Release of Liability. Content can be found here: http://esmsnv.emralife.com/wp-content/uploads/2017/03/ESM-Liability-Release-Revised-4-1-2017-FINAL.pdf. ESM Association is not responsible for employee services and discount programs, and member companies and their employees assume all risks when accessing these programs.
All no-shows and cancellations received after the RSVP deadline are billed at the non-member rate. We always appreciate your reservation, but if you’re not able to attend at the last minute, we hope you can find someone to take your place.
Employee Services Management Association is a non-profit organization that promotes and assists in the development of employee services and discount programs for its members.
Bookings are closed for this event.